FAQ
Real answers from the counter on Conant St.
Shipping. Prices. Hours. Passport photos. Paperwork. Everything Hamtramck customers ask Bengal Enterprise — in one place, in English and Bengali.
General
Who we are and how we work.
Yes. Bengal Enterprise is a FedEx Authorized ShipCenter and DHL service point at 12170 Conant St Ste E, Hamtramck, MI 48212. You can ship, drop off prepaid packages, and get printed receipts here.
Monday–Thursday 11:00 AM–8:00 PM, Friday 3:00–5:30 PM, Saturday 11:30 AM–8:00 PM. Closed Sunday.
Yes — every drop-off and every shipment gets a printed receipt with tracking, every time. Just ask at the counter if you don't see one.
English and Bengali (বাংলা). Many of our neighbors prefer Bengali — you'll always find someone to help you in your language.
We're on Conant St between Carpenter Ave and Davison — street parking is available right in front of the store.
Shipping
FedEx, DHL, and how packages move.
FedEx Ground, Home Delivery, Express Saver, 2Day, Standard Overnight, Priority Overnight, and FedEx International Priority. We weigh, label, and hand you a tracking receipt at the counter.
Yes — every week our customers send parcels and documents to Bangladesh by DHL Express and FedEx International Priority. We complete the customs forms for you.
Yes, we accept prepaid FedEx packages. For FedEx Express returns, call us at (313) 733-4374 before coming in so we can confirm the Express pickup schedule for that day.
Yes. Bring it as-is — we stock boxes in every size, bubble wrap, and padded mailers, and fragile items are double-boxed by hand.
Your printed receipt includes the tracking number. Track any FedEx or DHL shipment online, or call us and we'll check it for you.
Pricing
Flat, posted prices — no surprises.
Shipping is priced by carrier rate — weight, size, speed, and destination. We weigh your package at the counter and quote the exact price before you pay. Owner Khaled Ali is known for the most reasonable prices in the neighborhood.
Resume $10 · Job application without resume $15 · Job application with resume $25 · Each additional application $10.
Single applicant: medical apply $25, with ID creation $30, with FAP $35. Family application: $35, with ID creation $45, with FAP $50.
Cash and cards accepted at the counter, with a printed receipt for every transaction.
Trust & quality
Why the neighborhood ships with Bengal.
Owner Khaled Ali and his team. Reviewers call it "the most convenient, reasonable and best prices always" — and we work hard to keep it that way.
Every package is scanned in, receipted, and tracked. Fragile and valuable items are packed by hand and documented before they ship.
Yes. Passports, certificates, and government paperwork are sealed in rigid document mailers and shipped with tracking — customers have received overseas certificates through us in days.
In depth
Questions about Bengal Enterprise at our Hamtramck counter
Straight answers from Bengal Enterprise — a FedEx Authorized ShipCenter and DHL service point at 12170 Conant St Ste E, Hamtramck, MI 48212. Tap a question to expand.
Yes — every drop-off gets a printed receipt with the tracking number, every time. No exceptions, whether it's a prepaid return or a new shipment. Keep it until delivery is confirmed.
Yes. Bring the item and your prepaid label (on your phone is fine) and we'll print, attach, and scan it. For FedEx Express returns, call ahead at (313) 733-4374 to confirm the Express pickup schedule so your return goes out the same day.
Every international shipment needs a customs declaration listing each item and its value. We fill it out with you at the counter — bring the recipient's full address and phone number, and leave the box unsealed so contents can be verified. We send DHL shipments to Bangladesh, the UK, France, and Canada every week, so we know exactly what each destination requires.
Bring the item as-is. We double-box fragile pieces with bubble wrap and hand-placed cushioning, and we stock new boxes in every size plus padded envelopes and document mailers. Proper packing also protects your declared value if you add shipment coverage.
Yes. We shoot to the official size, background, and lighting rules for US passports and most embassy and visa applications — including Bangladesh — and print them on the spot. If a photo is ever rejected for a technical reason, come back and we'll retake it.
Prices are posted at the counter: resume $10; job application $15 without a resume or $25 with one, plus $10 for each additional application. Medical applications: single $25, $30 with ID, $35 with FAP; family $35, $45 with ID, $50 with FAP. Staff speak English and Bengali, so nothing gets lost in translation.
Your printed receipt has the tracking number. Enter it at fedex.com or dhl.com, or call us at (313) 733-4374 and we'll check it for you — for domestic and international shipments alike.
Got something to ship, print, or apply for?
Call ahead or walk in — we'll handle it at the counter and hand you a printed receipt.